No one has called me for my scheduled appointment(s)

[rdelaney]

I requested an appointment and listed my father's phone number because the form wouldn't let me list an international number. In the comments section, I listed my Guatemalan phone number. No one called me or my father. I scheduled 2 more appointments and we still never received a call. I am paying for the Deluxe version so I'm not sure what the problem is.

[macuser_22]

I believe that customer support can only return calls to US phone numbers.

[rdelaney]

No one called the US number I left. No one has even contacted me so I can arrange another way to be in touch. How can I get ahold of someone who can help me? I see no phone numbers or email addresses to reach out. Also, I can't believe they won't provide support to people who are (stuck) overseas.

[macuser_22]

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

You can ask your question here but do not publish any personal information  to this public forum.

[rdelaney]

Thank you. I have already used that link (to no avail) and I am a paying customer. I am very disappointed. 

[VictoriaD75]

When you request a callback, TurboTax will try to contact you at the number on your account. For security purposes, that is the number that must be used for a callback. However, TurboTax cannot make calls to an international number. You may try contacting TurboTax Support.

Intuit Phone Support: 1-800-446-8848

What is the TurboTax phone number

[jonsie14]

I literally just had a phone call set up for 9:30am and I answered the call and it hung up on me right away. I tried calling back the number and it does the same thing. It rings once then the call disconnects. I tried going online and having them call me back, but it is doing the same thing so I'm unsure on how to contact them to answer my questions....

[LindseyLO]

TurboTax customer care has been provided by clicking here.

[Cindydar65]

I need help with my irs stimulus check. My name is cindy darling

[xmasbaby0]

@Cindydar65 Please be more specific.   Which stimulus check are you asking about?  And what help do you need with it?