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Need to talk with live support person or other wise need telephone number for turbotax tax.

my question concerns turbotax transfer of data from last year
s return.
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31 Replies

Need to talk with live support person or other wise need telephone number for turbotax tax.

How do I transfer last year's return to TurboTax Online?

(If you're looking to transfer last year's return to TurboTax CD/Download, follow these instructions instead.)

It's easy to transfer last year's return and depending on your situation, the transfer could be:

·         Automatic—which will transfer all of your info without you having to do anything extra.

·         Or from a PDF—which will transfer your personal info and your AGI to give you a head start.

·         Or from a .tax file—which will transfer all of your info in a few short steps.

Select your situation below.

If you used TurboTax Online last year

All you need to do is sign in with the same login you used last year, and we'll transfer your information over.

Can't remember your login from last year? Try our account recovery tool.

If you used other tax software last year

Select the method you used to file last year and use the onscreen help links and instructions to transfer your PDF and to change your filing status (single, married filing jointly, etc.) if different.

Keep in mind:

·         The PDF needs to be your 1040, 1040A, or 1040EZ.

·         The program accepts PDFs from a range of providers, such as:

·          

o    H&R Block, Credit Karma, TaxAct, ezTaxReturn, TaxSlayer, Liberty Tax/Tax Brain

We support a wide number of other providers and keep expanding our capabilities.

In certain situations, the program might not accept a PDF, such as when it’s password-protected, a scan of a hard copy rather than an electronic PDF, and certain other cases. If this happens, don’t worry, we’ll guide you through typing in your info.

If you used TurboTax CD/Download last year

You can transfer last year's tax data file (.tax2017) if you're preparing your 2018 return online in TurboTax Live Basic, TurboTax Deluxe, TurboTax Live Deluxe, TurboTax Premier, TurboTax Live Premier, TurboTax Self-Employed, or TurboTax Live Self-Employed. (Free Edition, with or without PLUS, doesn't support transferring last year's .tax file.)

·         You won't be able to transfer a PDF, it must be a .tax file.

Note:  If you already started your 2018 return in TurboTax Online, transferring will clear any info you have already entered. Please keep in mind, a .tax file from a previous year will not transfer if the file is password protected.

Here's how to transfer:

You have to use TurboTax Online on your computer to do this transfer (it won’t work from a mobile device/mobile web, or in the mobile app).

1.    Sign in to TurboTax Online and start a new return, or continue a return you already started by selecting the Take me to my return button.

2.    After the screen has loaded, select the TaxTools drop-down menu in the left-hand column, and then select Tools.

3.    In the pop-up window, select the Transfer last year's TurboTax return from your computer link. (If you don’t see this option, you may need to Clear & Start Over.)

Follow the on-screen instructions to finish transferring your file.

Related Information:

·         Why didn't last year's tax return transfer over in TurboTax Online?

·         When transferring a .tax file, what information carries over to my return?

·         Forgot your TurboTax Online User ID or password?

·         Transfer last year's return to 2018 TurboTax for Windows

·         How do I transfer last year's return into the 2018 TurboTax for Mac software?


jpfearn1946
Returning Member

Need to talk with live support person or other wise need telephone number for turbotax tax.

My phone number is [phone number removed]. I am unable to link our 2018 tax return to serve as starting point for preparing 2019 return.

 

jpfearn1946
Returning Member

Need to talk with live support person or other wise need telephone number for turbotax tax.

assist me with down loading 2018 return to 2019 return. 2018 return was prepared on Turbox.

cshaight
New Member

Need to talk with live support person or other wise need telephone number for turbotax tax.

Can turbotax be installed on two computers?

Need to talk with live support person or other wise need telephone number for turbotax tax.


@cshaight wrote:

Can turbotax be installed on two computers?


The TurboTax desktop software can be installed any computers that you own.  For 2019 the license is for 5 installs.

Need to talk with live support person or other wise need telephone number for turbotax tax.

After nearly completing my 2019 taxes, I received a letter from the state (MN) changing some 2018 data. I corrected the data in my 2018 Turbo tax forms but now need to change the date in 2019. Is there a way to reload the (new) data without deleting all my 2019 work? Over ride didn't work. Thanks!

Need to talk with live support person or other wise need telephone number for turbotax tax.

I load my new 2019 Turbotax and when I open it is 2018 software.

 

By the way - have used your product for several years - excellent

 

Lee Jacobs

 

Need to talk with live support person or other wise need telephone number for turbotax tax.

Are you sure it's not just asking for your 2018 return to transfer from?  Did you have to enter the 14 digit License Code to activate it?  If you did it's definitely 2019.  The License Code is new this year.

 

Do you have the CD or install from a download?

Need to talk with live support person or other wise need telephone number for turbotax tax.


@Lee-Jacobs wrote:

I load my new 2019 Turbotax and when I open it is 2018 software.

 

By the way - have used your product for several years - excellent

 

Lee Jacobs

 


Did you purchase a CD or download it from "My Downloads" ?    Be sure you downloaded the correct year if there is more then one download in your account.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Need to talk with live support person or other wise need telephone number for turbotax tax.

I purchased a 2019 Deluxe TurboTax from Costco... but when I downloaded the disc it as 2018.

 

Then when I downloaded using the license number [product key removed]   I got the same 2018!!!

Lee D. 

[phone number removed]

[email address removed]

Need to talk with live support person or other wise need telephone number for turbotax tax.

Maybe you are starting the wrong program?  Go up to Help-About.  Are you sure when you start it is not just asking for a 2018 return to transfer from?  That sometimes confuses people.  Did you go up to File-New return?

Need to talk with live support person or other wise need telephone number for turbotax tax.

I started the program on the disc  -also tried download.  It is definitely a 2018 return disc.

 

I'll return to Costco

 

Lee Jacobs

Need to talk with live support person or other wise need telephone number for turbotax tax.

Can you verify the following license code is for tax year 2019?  Sure looks like 2018

 

[product key removed]

 

Lee Jacobs

Need to talk with live support person or other wise need telephone number for turbotax tax.

Has to be for 2019.  The License Code is a new thing this year.  2018 didn't need a License Code.

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