My refund is less than expected by $327 and comes from TPG PRODUCTS LLC. The IRS where's my refund page says it can't find my refund so I can't figure out why it's less

[MOTORHOMMIE]

I lost $308. I had the same thing happen (I live in AZ) with my check going to Santa Barbra Tax Products Group. The check should have been $2508 and was $2200.79! $40 taken out for something, $226 taken out for something and $30 taken out for REISSUE of refund check! The Checking account (which is not mine) routing /account was CLOSED and that is why the re-issue punishing me!

None of this seems correct. In the past, I file, send and IRS sends it directly to my bank.

[VolvoGirl]

@MOTORHOMMIE   You choose to have the Turbo Tax fees deducted from your return.  So your refund went through the 3rd party bank sbtpg to take the fees out.   There is an Extra $40 Refund Processing Service charge for that.   Then apparently SBTPG couldn’t deposit your refund into your bank account so they had to mail you a check for another fee.  The Turbo Tax fees were probably the $226.  

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

[xmasbaby0]

Next time----pay your TurboTax fees upfront using a credit or debit card and avoid the refund processing fee and the possible aggravation of dealing with the third party bank.  You do not have to use refund processing.  It is too late for this year, but going forward:

There is not a fee to e-file your tax return or to have direct deposit of your refund.

Did you choose to pay for using TurboTax by having the fee taken out of your federal refund?  That means you will pay an EXTRA FEE of $40 ($45 in CA) to have a third party bank receive your refund from the IRS, take out enough to pay TT, and then send you the rest of the refund.  ( The third party bank keeps the $40 or $45 fee for itself.)

You do not have to do that.   Pay upfront BEFORE you file --- pay using a credit or debit card.

REMOVE REFUND PROCESSING FEE

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund...