My activation code for 2020 turbo tax isnt working

[jim1630]

The activation screen is completely white, with a blue dot in the middle.  There is no place to enter my code, nor is it asking me to.

[Doxymom]

I had to temporarily stop VPN on Opera while entering activation code for the third time. That worked!

[Judgepete1]

I have only activated on 2 computers but it says I’ve done 5 

I have done 3 returns and tried to activate on I pad but it wouldn’t let me

now it won’t let me activate on a desktop 

[DanielV01]

For issues such as this you need to contact customer service as we do not have access to your account in this public forum.

[stevenlemonds]

Need my activation code

[DoninGA]

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@stevenlemonds wrote:

Need my activation code

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See this TurboTax support FAQ for finding a license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

See this TurboTax support FAQ if your license code is not working - https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

[sparksjm61]

I forgot my Activation Code

[DoninGA]

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@sparksjm61 wrote:

I forgot my Activation Code

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See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

[bentonh1]

Hello,

I forgot my 2020 activation code

[mesquitebean]

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@bentonh1 wrote:

Hello,I forgot my 2020 activation code

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More info is needed.   Did you install from a CD or a downloaded installation file?

If you purchased a CD, the code should be on the CD sleeve or enclosed sheet.  

If you downloaded the installation file, it depends on where you purchased it; e.g., directly from TurboTax or an online retailer like Amazon, Staples, Costco, etc.    If you purchased a download from TurboTax (or elected to get the download after purchasing a CD), the code should be displayed in the downloads section of your online TurboTax account, order history, or email confirmation.  

Did you previously install TurboTax?  If so, why are you needing the code again??   Did you just now install or reinstall the program?  Or are you installing on a different computer?

If you have already installed the program and have been using it OK previously, is it suddenly asking you to reactivate with the code?   If so, we can tell you how you can likely get around that without needing the code.

[pearliecox]

I am trying to enter my 2020 turbo tax and my sixteen digit code is not working. Can I get another sixteen digit code. I am trying to pull up my files.

Thank you,

Pearletha Barlow Cox

[mesquitebean]

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@pearliecox wrote:

I am trying to enter my 2020 turbo tax and my sixteen digit code is not working. Can I get another sixteen digit code. I am trying to pull up my files.

Thank you,

Pearletha Barlow Cox

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This is a user community forum, and nothing account-specific is handled here.  You'll need to phone TurboTax Support for an activation code that's not working.

Also see this first:

FAQ: My code doesn't work

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/00/871966

TurboTax Customer Support hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern)  7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632