Massachusetts DFML 1099-G Refund

[lauravanhise1972]

I received payments for Paid Medical Leave in Massachusetts in 2025.

Box 1 is BLANK.

None of the benefits are subject to Federal or State taxation because I work for a company with fewer than 25 employees.

There were both federal and state taxes withheld from payments that are due to be refunded.

Turbotax will not accept a blank or zero value for the input of Box 1 during the error check process and will not e-file. 

I do not want to enter these amounts as other taxes paid, because then I cannot e-file my MA return and I have already paid the fee. 

This is a Turbotax software error that needs to be fixed.

Thank you!

[LindaS5247]

If your W-2 Box 1 is blank or zero, TurboTax may reject this form when e-filing because it requires a positive number. To fix this, you can try entering a 1 in ‌Box 1 of your Form W-2 in order to allow the return to be e-filed. 

If your Form W-2 was imported with a 0, you can  delete it and enter it manually or edit it to change Box 1 to a 1. (Make sure there are no  empty spaces in Box 1 if you edit it).

If you would rather not enter $1, you will have to print and mail your tax return.

To delete a Form W-2 if you used TurboTax Online you can:

1. Click on "Tax Tools" in the left panel of your TurboTax screen
2. Select  "Tools"
3. Click on "Delete a Form"
4. Scroll down the list of your forms to find your Form W2
5. Click on the trash can to the right of your form to delete it

To delete a Form W-2 If you used TurboTax Desktop, you can:

1. Click on "Forms" in the top right of your TurboTax screen to switch to "Forms Mode"
2. In your left panel of your TurboTax screen find Form W-2
3. Click on "Delete Form" at the bottom of the form
4. Click on "Yes" to confirm the deletion

Then go back to your W-2 entry screens and re-enter your W-2 information. You can get to the screens in TurboTax to enter your Form W-2 or to edit your existing Form W-2 as follows: 

1. Click on "Search" in the top right of your TurboTax screen.
2. Type "W-2" in the search bar.
3. Click on the link "Jump to W-2"
4. Continue through your TurboTax screens to manually enter your Form W-2

Click here for How do I manually enter my W-2?

Click here for Where do I enter my 1099-R?

If you have additional information or questions regarding this, please return to Community and we would be glad to help.