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E-mail is not one of the ways to contact TurboTax.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
There is not an email address for TurboTax support.
You should call TurboTax Customer Service. Their Customer Support contact info: Turbo Tax Customer Service. You can call them at 800-446-8848
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
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