I want to log a complaint. However, your phone system does not understand the words coming out of my mouth. Whenever I give my name or email it misspells it EVERYTIME. I can't get through to a human easily because the phone system keeps asking me RANDOM questions like: "Are you trying to return..." or " Would you like information on how to..." or "Would you like me to email a copy of...". I'm on the phone 5-6 minutes before I am put on hold for another 4 minutes.
