@Repo Business Car wrote: "I want to log a complaint."
If you can't reach regular TurboTax customer support, you can report your complaint to the liaison at the office of the president of Intuit. They say they will respond within 1 business day.
The contact form and a box for explanation of your issue is here:
https://www.intuit.com/company/contact/office-of-the-president/
