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frierson
New Member

Is there a way to make the w2 pdf load if it just keeps spinning with scanning for viruses message?

 
2 Replies
AkinaLO
Intuit Alumni

Is there a way to make the w2 pdf load if it just keeps spinning with scanning for viruses message?

Please try clearing your browser's cache and deleting your cookies. Then trying logging out and logging back into TurboTax. If that doesn't work try downloading a new browser. These articles will show you how to do it.   

 

This one shows how to delete your cookies.  

https://ttlc.intuit.com/replies/3301745 

 

This one will help you clear your cache. 

https://ttlc.intuit.com/replies/3302272  

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macuser_22
Level 15

Is there a way to make the w2 pdf load if it just keeps spinning with scanning for viruses message?

It takes less then a minute to manually enter the W-2 information.      Why are you spending all this time to import something that could have been manually entered 10 times over, in the same time.     Imports are known for errors and must be manually checked against the actual W-2 for accuracy anyway so why waste all the time?

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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