Please try clearing your browser's cache and deleting your cookies. Then trying logging out and logging back into TurboTax. If that doesn't work try downloading a new browser. These articles will show you how to do it.
This one shows how to delete your cookies.
https://ttlc.intuit.com/replies/3301745
This one will help you clear your cache.
https://ttlc.intuit.com/replies/3302272
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