Investment Income Entry not available

[JamesA71]

Entry of Investment Income for Stocks and Bonds will only be available after the New Year for TurboTax2023 (just found this out only today).  I purchased TurboTax in November, so I could get an accurate amount of how much investment I needed to buy and sell so I could declare the proper 2023 ordinary income to get/maintain proper credits.   The latest date for availability was 12/21/2023 yesterday, but after the latest update, it now appears as 1/4/2024, which would be too late to take action for tax year 2023.  I understand the government is still changing forms and one won't be able file until that is finalized.  But WHY does the software not even allow you to ENTER the section on Investment Income, instead of providing a workaround?  Not only was the expectation of being able to estimate your taxes early false, but it nullified the reason why I bought this edition early in 2023.  Will this be a recurring issue in future editions? 

[Anonymous_ · Accepted solution]

Re: 1099-B Section not working until Jan 4 2024 ! (intuit.com)

[royreichwein]

This is a total failure for Intuit and TT, and it is complete BS.  I want a refund.

[DoninGA]

@royreichwein 

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl

[wptilton]

I find TT's 2023 edition pathetic, indicative of a failing management, a lack of understanding of taxpayers' planning needs, with NO provision for circumventing the Investment Income input area (e.g., by permitting us to enter proforma data directly on the forms).  Utterly PATHETIC!!!

However, for proforma tax estimations, one may still use the 2022 edition.  Never have I ever seen TT offered so late in any year, which provided earlier incentive to using a prior year.  Though, as I've changed home state recently, this Inv. Income section was ONLY ONE OF THE CHALLENGES.  

How proud would I be if I were in the lead management of INTUIT?  I wouldn't be able to sleep nights!  How could I pretend this was unforeseeable???   Yes, neighbors and friends and colleagues would assume I've lost my mind!!  Even the most lamebrained of all would be wondering why TT provides no allusion to Form 8960, etc....  At least provide some detailed tax code info!!!

[rmacek]

I've  been using this software for 40 years, ever since MaxInTax was first introduced. This is the first year I've been disappointed. One of the reasons I use this software is to do year-end projections so if it looks like I will owe more taxes than I paid I can get that paid ASAP to avoid a penalty. In previous years I've been able to do that when I received the software in November. This year, when I received the software in November, the entire interest, dividends, and investment income sections were missing. Some of this became available in the latest update but when I tried to input data today, I got stuck in an infinite loop with a message that keeps telling me "Let's finish pulling in your investment income" after I've already finished it. I cleared my cache and cookies which didn't help. I talked to Intuit customer support and was just told I needed to wait until the January 16 update. If the IRS hasn't released the forms yet, we need to at least be able to enter the data ahead of time so we can do our projections. Very, very disappointed.

[VolvoGirl]

You can try entering the interest, etc. using the Forms mode.  That has been working for people.   But then later be sure to go though the Step by Step method to answer all the questions in those sections.  

[rmacek]

Tried this and it didn't work. And the whole point of using TurboTax for me is so I don't have to know which forms to fill out. I just go through the easy step process, answer the questions, and the software enters the information into the appropriate forms for me.