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jjoserodri68
New Member

Im trying to fix my return but when I click "fix my return" it doesn't take me anywhere and I am unable to do anything.

return was rejected, why can't I fix my return?
3 Replies
xmasbaby0
Level 15

Im trying to fix my return but when I click "fix my return" it doesn't take me anywhere and I am unable to do anything.

 

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jjoserodri68
New Member

Im trying to fix my return but when I click "fix my return" it doesn't take me anywhere and I am unable to do anything.

Well, I can't even access my return to try to correct the information at all. My rejected code is: R0000-500-001. Why am I unable to see my return? Whenever I click "fix my return" my computer does nothing to redirect me to the page needed in order to fix this information. My computer works fine.

Carl
Level 15

Im trying to fix my return but when I click "fix my return" it doesn't take me anywhere and I am unable to do anything.

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