First, check your e-file status to see if your return was accepted:
If accepted, they try to process it within three weeks but it can be longer. if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
This is actually normal. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:
Once your tax return has been submitted, the most up to date information will come from the IRS.
It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly.
Continue checking the Where’s My Federal Refund? tool for updates. The most up to date information will be there. TurboTax does not get the updates about your refund.
Please see below for more information on what accepted means:
See the video in this link for a really good explanation of the process:
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