turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

9 Replies

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

They couldn't Direct Deposit it.  Your bank account number or routing number was wrong so the bank rejected the deposit.  So they had to mail you a check and they charge $20 to mail out a check.  

Do you have a state refund?  Did you get it yet?  They will probably have to mail you a check too.  Check with your bank for the right numbers to use.  Although it's too late for this year.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

Thanks for your response, I tried looking up the bank and was not able to find anything. I'm very skeptical about depositing it.  

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

Oh, it's ok.  That is the bank your refund first goes through to have the Turbo Tax fees deducted from it.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

I checked my account number & routing number and they are correct on my tax form.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

Check with your bank ... is the numbers correct for a direct deposit ... what is on your check or deposit slips are not always the correct numbers.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

Did you ask the bank why they rejected the deposit?  Is your name on the account?  Some banks use different numbers than the ones on the bottom of your checks.  Like Bank of America.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

I used my girlfriends bank bc i owed her some money. The check had my name on it not hers.

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

That's why.  Her bank rejected the deposit because your name is not on her bank account.  

I was supposed to have direct deposit but received a check from Civista Bank with an additional $20 taken out, has anyone else had this happen?

Banking regulations forbids  direct deposits to accounts where your name is not on it ... this is an anti-fraud, anti-laundering  regulation. 


Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question