I tried to file my taxes before 4-15-2023 Your site said I couldn’t file with Turbo Tax this year What should I do Rebecca

[DoninGA]

When using TurboTax you can either file your tax return electronically (e-file) or print and mail the tax return.

The most common reason for not being able to e-file a tax return is that there is no taxable income being reported on the return.

If you have no taxable income or your only income is from Social Security there is no reason to file a tax return unless you have health care coverage through one of the state Marketplace Exchanges or from healthcare.gov and you received a Form 1095-A for reporting the coverage, then you would need to file a federal tax return.

We do not have access to your online account so do not know why you could not file your tax return until you tell us what TurboTax indicated to you for the reason.

Sign back onto your online account and complete the return for filing.  

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

[xmasbaby0]

What exactly did the error message say?   There is not a message that says "You cannot file with TurboTax this year."   Was your e-file rejected?  If so, what was the rejection number or rejection message?   

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.