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I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.

 
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3 Replies

I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.

Somehow you upgraded to online Premier Live--which provides live help from a CPA.  Did you already e-file?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Justin35
New Member

I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.

The same thing happened to me... I selected $50 and by the end of my filing it says I was charged $225... 

MichelleLO
Intuit Alumni

I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.

@Justin35 To see a breakdown of what you were charged, you can Review your Fees. If you have any questions regarding what you were billed, please reach out to TurboTax  Customer Support. Make sure to use the key words billing issues so you get to the right person.

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