I purchased Turbotax at Staples and realized that you need a CD/DVD drive to install the program. Do I have to return the program and install it via the internet?

[ewill71]

I have an IMAC with only USB drives

[SweetieJean]

Which tax year did you buy?

[bwa · Accepted solution]

This FAQ explains how to handle a situation where you have a CD, but don't have a CD drive on your computer:  https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the *.exe installation file from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive.

[smh35172]

I tried this but it would not load.  It told me there were missing files.

[xmasbaby0]

You are posting on a really old thread from 3 years ago.  Try customer support for help--they might be able to provide a download for you. To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.

[Bill Hurley]

I purchased turbotax deluxe from staples but I found out that I can not use it because my Mac is 10.13.6 and I need at least 10.14.  I what to do my taxes as I have for ever on turbotax, what dco I do now?

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/