I need to talk live

[VictoriaD75]

Use the link below to contact TurboTax Support.

What is the TurboTax phone number

If you purchased TurboTax Live Expert, follow these instructions.

Connect to a Live Expert

[taxforramsey]

Please give me a phone number to talk with someone about filing an amended tax return.

[xmasbaby0]

@taxforramsey Scroll up above your own post and read the reply above your own post in this thread.

[SLagarra]

My stimulus check was never received in my bank account 

[DoninGA]

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@SLagarra wrote:

My stimulus check was never received in my bank account 

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Only the IRS controls when and if a stimulus payment is distributed.

Go to this IRS get my payment website - https://www.irs.gov/coronavirus/get-my-payment

If you do not receive any other stimulus payments by January 15, 2021, then the stimulus payment for which you are eligible to receive will be entered on your 2020 federal tax return as a tax credit on Form 1040 Line 30.

The TurboTax program will ask about stimulus payments in the Federal Review section of the program.

[ReggieSr]

Return was rejected, need to speak on line to help with the corrections

[Irene2805]

If you are using TurboTax Online, you can click on the Live Tax Advice link at the top right of your screen.  [See screenshot below.]

You can also call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link:  https://support.turbotax.intuit.com/contact/
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

 

@ReggieSr

[1234523]

My return is rejected 3times.What can i do next?

[xmasbaby0]

@1234523

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[estroupe4]

talk to someone about last years taxs

[LinaJ2020]

If you would like to talk to a specialist, click here:  TurboTax contact

As it is approaching the end of tax season ( May 17), please be aware that the wait time might be longer than normal.

[plano1991]

Not a real answer!

[AkinaLO]

Are you having issues with connecting to a live person? We're here to help you. Please let us know what problems you are having.

@plano1991

[lillianjarosh]

How do I talk with a person?

[tagteam]

There are links throughout this thread @lillianjarosh 

What is the TurboTax phone number? (intuit.com)