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kevlee0
New Member

I need to find the activation code from when I downloaded the program but your support sends you to other places?

I need the activation code!!!
7 Replies
Critter
Level 15

I need to find the activation code from when I downloaded the program but your support sends you to other places?

This is the US forum....

Here is the Canada website
http://turbotax.intuit.ca/tax-software/index.jsp 

TT Canada Forum
https://turbotax.community.intuit.ca/tax-help

 

TurboTax Canada Support https://support.turbotax.intuit.ca/contact/


Koorjee
New Member

I need to find the activation code from when I downloaded the program but your support sends you to other places?

I bought Turbotax Standard 2019 from Costco. Activation Code Card has a code of less than 21 digits. Unable to activate. What do I do

VolvoGirl
Level 15

I need to find the activation code from when I downloaded the program but your support sends you to other places?

I don't know if the Canada codes are a different length than USA.  This is the USA forum.

Here is the Canada forum  https://turbotax.community.intuit.ca/tax-help

 

Or Contact TurboTax Canada Support  https://support.turbotax.intuit.ca/contact/

 

Did you buy the US program?  US is 14 digits.  

How to activate the Desktop CD/Download program

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/01/852971

 

VolvoGirl
Level 15

I need to find the activation code from when I downloaded the program but your support sends you to other places?

Here's a post for Canada about the 21 digit code.  It has a link to call support.

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/my-activation-code-is-not-... 

SJackson-36
Returning Member

I need to find the activation code from when I downloaded the program but your support sends you to other places?

PLEASE SEND ME AN ACTIVATION CODE

VolvoGirl
Level 15

I need to find the activation code from when I downloaded the program but your support sends you to other places?

You have to call in and ask.  Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

SJackson-36
Returning Member

I need to find the activation code from when I downloaded the program but your support sends you to other places?

please send me my activation code 

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