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New Member

I’m trying to restart and I don’t know how to

I wast try to file my w2 and I messed up and I need to restart
2 Replies
Expert Alumni

I’m trying to restart and I don’t know how to

If you have not paid or registered your TurboTax account, you can Clear and Start over.

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Level 15

I’m trying to restart and I don’t know how to

Or if you have registered but haven't paid any fees you can start over in a new account.


The Online version is only good for 1 return. But you can use the same email address for 5 accounts. To do another return log out of your account and set up a new account and new user name.


How to start another return in the Online version


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