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No one in the user forum has control over refund loans, nor can we see the information that was used to decide if the loan would be offered to you. But when you were filing it had to be offered---you cannot apply for the loan.
TurboTax is offering refund advance loans to those who qualify. If you qualify the loan is offered at the time that you file your tax return.
You do not get the money until the 2020 e-file has been ACCEPTED by the IRS.You also have to agree to receive your refund on a new prepaid TurboTax Visa.
https://turbotax.intuit.com/refund-advance/
The IRS will begin to accept/reject 2020 returns on February 12, 2021.
It is too late to get the loan after you e-file. If the loan was offered and you did not accept it, you cannot change your mind after you e-file.
Refund Advance eligibility
The Refund Advance won’t impact your credit at all. Here are the eligibility requirements to qualify for Refund Advance loan.
I already applied for it and was approved for $500 for the advance refund and I was one of the few that it glitched out on and I did receive it how can I get it it is important I need it ASAP
Please feel free to contact Customer Support so you can speak with someone who can assist you. For more information regarding Refund Advance, please see this TurboTax Help Article.
@Redish1982
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