A 2017 W-2 can only be filed on a 2017 tax return that can not be done online or e-filed.
TurboTax online and e-file for 2018 ended on Oct 15, 2019. 2018 (and earlier tax years) can now only be completed using the CD/download software installed on a Mac or Windows computer. The return must be printed, signed and mailed.
2016-2018 software can be purchased here:
How did you upload it? To the online version? Online is now only good for 2019 tax returns.
You need to delete it and only enter 2019 info now. Do you need to do a 2017 tax return? Or if you received the W2 in 2017 it should be for 2016.
You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. You can buy any version. All the Desktop programs have the same forms. You just get more help and guidance in the higher versions. Buy the download here
You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.
Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.
If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.
How to file a prior year
Did you start an online return? How to finish a prior year online return
Or If you have a simple return You can fill out the blank forms for free.
Here are some blank forms & instructions for 2017
2017 Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2017.pdf
Publication 17 Tax Guide for 2017 https://www.irs.gov/pub/irs-prior/p17--2017.pdf