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donnao-ricka82
New Member

I just purchased a 2018 version but it will not open on my computer (old operating system) but it will open on my wife's computer. HELP PLEASE!

How can I download my recently purchased 2018 TurboTax to a different computer?  It will not open on the older computer.
posted
‎October 14, 2020 3:16 PM
last updated ‎October 14, 2020 3:16 PM
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xmasbaby0
Level 15
Level 15

I just purchased a 2018 version but it will not open on my computer (old operating system) but it will open on my wife's computer. HELP PLEASE!

TurboTax 2018 Minimum System Requirements

Mac

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Windows

https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎October 14, 2020 3:33 PM
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VolvoGirl
Level 15

I just purchased a 2018 version but it will not open on my computer (old operating system) but it will open on my wife's computer. HELP PLEASE!

Download it again the same way.  

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

How to download your software purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

 

‎October 14, 2020 4:05 PM
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