I just downloaded Turbo tax 2019; however, a desktop icon was not provided. How do I get one placed on my desktop?

[DoninGA]

Did you install the software?  What computer OS version is installed?  Windows or Mac?

[Anonymous]

if it's a win 10 computer, I understand a recent update to win 10 has caused problems with TT.

make sure all win 10 updates are installed.   reboot twice.   try reinstallation of TT.  

it this fails contact

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

[meyering1]

I just downloaded Turbo tax 2019; however, a desktop icon was not provided. How do I get one placed on my desktop?  My OS is Microsoft 10

[meyering1]

Windows

[mesquitebean]

meyering1 

You only said "downloaded."   So have you not yet installed the TurboTax program after downloading the installation file?   At the end of installation it should place a TurboTax icon on the Windows desktop.   If you did install the program, but it didn't create a shortcut icon, we can tell you how to create a TurboTax shortcut icon to place on the Windows desktop, which is the same method to create any program's shortcut icon to launch a program's executable.

[DILBERT]

I had the TurboTax Icon but now it's changes to a generic.  Also on Windows 10.  It'd be nice if TurboTax would post their Icon where I could download it.

[Ted Perzak]

turbo tax shortcut

[Ted Perzak]

windows

[mesquitebean]

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@Ted Perzak wrote:

turbo tax shortcut

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Here's how to create a shortcut in Windows:

Click the Windows Start icon in the bottom left of your taskbar to display a list of all your programs.

Scroll down the list to TurboTax 2019.

Click on that to expand, and it will show TurboTax 2019 again, which is a link to the executable.

Left-click on it and HOLD, then drag it to your desktop screen and release the left button.   That will deposit the shortcut on your desktop.

[MichelleLO]

To create a desktop icon or shortcut for TurboTax, please do the following:

1. Browse to the TurboTax file on your hard disk for which you want to create a shortcut.
2. Right-click the file for which you want to create a shortcut.
3. Select Create Shortcut from the menu.
4. Drag the shortcut to the desktop or any other folder.
5. Rename the shortcut.

[DILBERT]

Windows 10.  Icon for TT and a few other programs became generic Icons after Windows did an update.  Tried doing a "repair" of TT but that crashed.  Ended up reinstalling TT (and the other programs).  All is well now but it was very frustrating.

[TomK100]

Here's how to create a TurboTax shortcut in Windows:

1. Click the Windows Start icon in the bottom left of your taskbar to display a list of all your programs.
2. Scroll down the list to TurboTax 2019.
3. Click on that to expand, and it will show TurboTax 2019 again, which is a link to the executable.
4. Left-click on it and HOLD, then drag it to your desktop screen and release the left button.   That will deposit the shortcut on your desktop.

Other helpful instruction for adding a desktop icon for TurboTax id one is not created during download can be found in this discussion.

[Irvinsolt]

I cannot find my turbo tax 2019, I have already paid and need to get started. My login is [email address removed]. Please help

[Irvinsolt]

No. I cannot find the email to download it.