How do I switch from Turbotax Live to regular Turbotax without the live CPA support?

[zblattandsferg]

I have the same question -- I selected Live but haven't needed to use it. I'd like to switch and the form should be the same....

[chinchu-sup]

For the online version: Click on File (Yes the option to file your return). The first screen will be your order summary. And down that page you'll see a link to Remove "Live" (I think it will show up only if you have not used the Live support feature). I clicked that & it went back to the regular without the Live support.

[wrinkles4913-]

I did not use Live but did not see the Remove "Live". What do I do now?

[StacyK · Accepted solution]

Here is how to downgrade your version of turbotax 

https://ttlc.intuit.com/replies/3288495

[briank19]

I would find the "Clear and Delete Data" to restart from scratch, and then select the one you want.

[VolvoGirl]

For anyone else finding this thread.....

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Then to go back to a lower version or the Free Edition you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

But in the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379