turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

Thats bull sh##.  No one said anything about a fee!   That is excessive and a rip off. Robbery!  

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

L2G (Link2Gov) is a 3rd party credit card processor that the IRS contracts with and has nothing to do with TurboTax.

All credit card transactions have a fee but normally the merchant pays that fee to get your business.   The US Government is prohibited by law from paying that fee since that would be using other taxpayers dollars to pay your credit card processing fee, so they charge it to you.   That is provided for by law.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
JohnC2
New Member

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

It sounds like you may have chosen to pay your Federal taxes with a credit card, in which case the screen does mention a service fee when using a credit card.

https://ttlc.intuit.com/questions/2580013-can-i-pay-my-irs-taxes-with-a-credit-or-debit-card

The IRS also charges a fee when paying taxes due with a credit card.

https://www.irs.gov/payments/pay-taxes-by-credit-or-debit-card

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

The screen you reference is not part of the user experience while filing through TurboTax. It’s a help article.This was a very expensive mistake for me this year, and I will never be using TurboTax again...I will however be telling anyone I speak to about taxes not to use TurboTax.

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

Very discouraging and misleading on Turbo Tax's part.  When a need to pay the federal government Turbo Tax should tell you the processing fee you'll be hit with by using a credit card on Turbo Tax's website, period.  Turbo tax is suppose to work for the customer saving money and is detail orientated with everything else. I got slammed with a L2G fee for a little over $500.00 when I could have just paid the IRS directly for NO fee at all, just the amount I owe.  I will never recommend Turbo Tax let alone use their service again.  Funny thing is, the credit card charge was today, still pending, and turbo tax won't take ownership, my back said its already approved and I'll have to dispute it and the company working with turbo tax said they couldn't stop it even though it has not gone thru yet -- big scam.  Shame on turbo tax.

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

None of you are bothering to read the answers just as you didn't read the info telling you there would a fee.  TuboTax is not connected to this company charging the fees. The fee would be charged regardless of what software company you used  to do your return.

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

I was charged $2000  for payment the IRS never got they are scammers 

Shame on Turbo Tax for using  this scammers for your tax payment

KathrynG3
Expert Alumni

I have a charge on my credit card from L2G service fee for 92.00. I call 800# which was just a recording. I want to know what this fee is for??????

L2G is legitimate. It stands for Link2Gov Corporation. The fee rates are listed on the IRS site. See: Pay by Debit or Credit Card when you e-file.

 

Watch out for scammers. For the official list of authorized resellers, see: Where can I obtain authentic TurboTax programs?

 

It is best to use only authorized resellers for TurboTax Downloads to avoid viruses, spyware, or other malware. Download directly from TurboTax.com or from a major online retailer. 

 

To verify that your tax return(s) have been filed, 

For more information, see: What Is Stolen Identity Refund Fraud? - TurboTax Tax Tips & Videos

 

@merinorivera61

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question