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I had Tammy from TurboTax help me with my taxes and when I went to login to see the status. It wants me to start over with doing my taxes again.How do I correct this?

I filed my taxes already. When I login it wants me to refile instead of show me the status of my already filed taxes.
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1 Reply

I had Tammy from TurboTax help me with my taxes and when I went to login to see the status. It wants me to start over with doing my taxes again.How do I correct this?

Sounds like you are in the wrong account.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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