I get this message when I get to the end to file "Something changed in your return You'll need to choose your refund method again." Anyone else?

[HeyJessi]

I spoke to CreditKarma yesterday and they said my DOB was incorrect on my CK account. I don't see how. But they said they have to delete my entire CK account and that I have to make a new one. I'm waiting on the email. This is supposedly why I'm receiving the can't verify your info error. I received the refund advance last year though, so not sure how that works if my DOB is wrong 

[CarissaM]

The head of household has to match the Credit Karma account, otherwise, it will not verify. As soon as they send the email over, it should allow the verification to be done. 

[Anonymous]

It’s now 2024. Where is the solution?

[CatinaT1]

You are posting on an old thread. Can you tell us specifically what your question/situation is?

[Anonymous]

TurboTax and credit karma verification. This is really an issue. ALL, I repeat, ALL MY INFORMATION MATCHES FOR BOTH ACCOUTS! I am not able to connect them to save my life and neither can customer service. 

[CatinaT1]

See if this link will help: Linking Credit Karma with TurboTax Account

[Anonymous]

I have already tried that method and because it won’t verify in the first place it won’t let me continue to file through credit karma and gives me the same verification script. 

[Anonymous]

I’m literally going around in circles 

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[Larz122]

Same thing is happening to me, and no one seems to be able to fix it. This is ridiculous and unacceptable for a company of this size to have no solution. 

[Larz122]

It's EXACTLY the same situation as it was years ago that you still have not resolved......

[taramdean740]

TurboTax says on several of these messages boards they're working to fix the issue. What a load of complete and total BULL**bleep**!! 2 years later, and I'm having this same issue along with several other people on here. All of my info is the SAME AND MATCHES IDENTICALLY ON BOTH CK AND TT. I e I've lived at the same address for 4 years I've had the same phone number for the same amount of time my social security number hasn't changed and I've been doing my taxes through TurboTax now for the last 5 years I thought for sure I wouldn't have any problems getting approved for the loan my tax returns over $4,000 this is a joke it's total false advertising and we all need to do something about it I just don't know how I'm sick of these big corporations gouging us like this people depend on this kind of thing this time of year

[taramdean740]

Your stupid links I. This message to supposed updates to the identity personal info issue are bogus, all it says when I try to click on them is I don't have parent permission to Access these files what a **bleep**in joke turbo tax and **bleep** karma are

[montep]

So this has been an issue for at least a year now and I have spoken to at least five people trying to get this resolved!?!?!??! None of them were aware? Seems to me that its is an easy way to get people to open a spend account.

[montep]

So this has been an issue for four years now it looks like with no resolution. TurboTax and credit karma verification. "ALL, I repeat, ALL MY INFORMATION MATCHES FOR BOTH ACCOUTS!" I haven't paid the $200 I was going to pay for my taxes. I believe I will go somewhere else. Thanks for nothing.