I entered all my information for taxes just fine, except I accidentally chose Single instead of MFS. My return was rejected, and TurboTax isn't letting me change it.

[breufe]

TurboTax's system sent me a link back to my return, which starts with a wizard to "fix" the issues with my return. It tells me the reject code "IND-511-01," but it doesn't actually change it. When I go to "My Info," it shows what I changed it to, MFS, but when I go to e-file again, it still shows Single. I even brought up a preview of the PDF TurboTax would send, and it continues to show Single, not MFS. The wizard never guides me through entering in my spouse's information. I also can't "clean and start over" because I "already paid" for my return, which was free. I don't understand why the system isn't actually changing my filing status, along with why it never asks for any spouse information.
At this point, my only options seem to be creating a new account and trying to start a whole new return from there? Or printing out the returns, amending by hand, and mailing them in. Both of these are incredibly inconvenient, especially since I'm having this issue due to an extremely annoying bug in TurboTax's walk-through, and absolutely nobody has an answer for my situation.

[DoninGA]

Did you go to the My Info section and edit your personal information from filing as Single to filing as Married and then Separate from your spouse?

[xmasbaby0]

How exactly did you try to make the change of filing status in My Info?  Did you click your name in My Info and go through all the questions?  When it asked if you were married in 2022 did you say YES?  Then when it asked if you want to file together with your spouse, did you say NO?   The next thing that should have happened would have been screens for you to enter your spouse's information.   

And just to be thorough------why are you filing separate returns instead of filing joint?  MFS is usually the worst way to file.

When you switch it to from Single to MFS you still have more to do.   If you are filing MFS you have strict rules to follow.   You and your spouse have to file the same way.  Either you both use standard deduction or you both have to  itemize deductions---with no "double dipping" on the deductions.  And if you are in a community property state it gets more complicated.

If you were legally married at the end of 2022 your filing choices are married filing jointly or married filing separately.

Married Filing Jointly is usually better, even if one spouse had little or no income. When you file a joint return, you and your spouse will get the married filing jointly standard deduction of $25,900 (+$1400 for each spouse 65 or older)  You are eligible for more credits including education credits, earned income credit, child and dependent care credit, and a larger income limit to receive the child tax credit. 

If you choose to file married filing separately, both spouses have to file the same way—either you both itemize or you both use standard deduction. Your tax rate will be higher than on a joint return. Some of the special rules for filing separately include: you cannot get earned income credit, education credits, adoption credits, or deductions for student loan interest. A higher percent of your Social Security benefits may be taxable. Your limit for SALT (state and local taxes and sales tax) will be only $5000 per spouse. In many cases you will not be able to take the child and dependent care credit. The amount you can contribute to a retirement account will be affected. If you live in a community property state, you will be required to provide additional information regarding your spouse’s income. ( Community property states:  AZ, CA, ID, LA, NV, NM, TX, WA, WI)

 If  you are using online TurboTax to prepare your returns, you will need to prepare two separate returns and pay twice.

https://ttlc.intuit.com/questions/1894449-married-filing-jointly-vs-married-filing-separately

https://ttlc.intuit.com/questions/1901162-married-filing-separately-in-community-property-states

https://ttlc.intuit.com/questions/1894449-is-it-better-for-a-married-couple-to-file-jointly-or-separ...

[breufe]

Ummm, yes? Did you happen to read my post before replying? I said that I changed it in the "My Info," in the "Marital Status" section from Single to MFS, and it says that. But when I go to e-file, the PDF previews continue to show that I'm filing single.  I am NEVER prompted to enter information about my spouse. Regardless of how many times I try to go back through every, single, step of the walk-through.

[breufe]

@xmasbaby0

I changed it in the "My Info," in the "Marital Status" section from Single to MFS, and it says that. But when I go to e-file, the PDF previews continue to show that I'm filing single.  I am NEVER prompted to enter information about my spouse. Regardless of how many times I try to go back through every, single, step of the walk-through. And I'm filing MFS because we are going through the process of divorcing after many years of being separated. Our finances and expenses have been separate for years. I have filed MFS at least twice now, and I have never had an issue up 'til now. It was a simple mistake of accidentally choosing one filing status over another, and now TurboTax isn't letting me add any additional info, or actually change my filing status.

[xmasbaby0]

@breufe    We often have to ask questions whose answers seem obvious to you---but the answers are not obvious to us.  We cannot see your screen or your tax return, and do not really know exactly what you have tried to do.  We are volunteers, trying to help you.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

[DoninGA]

When you changed from Single to MFS in My Info, did you then go through all the sections of the TurboTax program for Wages & Income, Deductions & Credits and Other Tax situations before you attempted to e-file the tax return again?

[breufe]

I did go through the entire walk-through again, multiple times. It never, never ever never ever never ever asks me for ANYTHING regarding my spouse. I am trying to be clear: This is not a problem on my end, it is a problem on TurboTax's end. It never asks me for spouse information, ANYWHERE, despite changing my filing status.