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You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time.
As an alternative ----you have been aggravated by this issue since April? Have you considered just printing and filing by mail----if you had done that months ago you would be ahead of your current frustrated unfiled situation.
In order to get the code to e-file you must keep two tabs -- windows-- open at the same time. Keep one open to get the code. Do not close it. Enter the code into the software with your return to e-file BEFORE you close the tab that gave you that code. We sometimes see users who do not understand that.
I see you have another thread on this issue. See the answer I left you in your other thread:
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