You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...
As an alternative ----you have been aggravated by this issue since April? Have you considered just printing and filing by mail----if you had done that months ago you would be ahead of your current frustrated unfiled situation.
In order to get the code to e-file you must keep two tabs -- windows-- open at the same time. Keep one open to get the code. Do not close it. Enter the code into the software with your return to e-file BEFORE you close the tab that gave you that code. We sometimes see users who do not understand that.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
