3065203
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I corrected my return at 7:56pm and then I received a text message at 8:07 stating it was rejected again. However when I check my return status it says it is pending?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
dabberdoo
Returning Member

I corrected my return at 7:56pm and then I received a text message at 8:07 stating it was rejected again. However when I check my return status it says it is pending?

It seems like the e-file PIN box on the Inuit application has a five digit limit while the IRS PIN is a six digit number. I keep getting rejected as well. I think Intuit needs to respond to this immediately.

I corrected my return at 7:56pm and then I received a text message at 8:07 stating it was rejected again. However when I check my return status it says it is pending?

The IRS-issued IP PIN and your five-digit signature PIN are two separate numbers. Your PIN is one you create which acts as an electronic signature on your return; the IRS IP PIN is used for identity verification.

 

Here are two ways to navigate to the section to enter the 6 digit IP PIN:

 

  • Log in and open your return ("Take me to my return")
  • Once the return is open, then go to the Federal Taxes tab.
  • Subtab Other Tax Situations
  • Scroll down to Other Return Info.
  • Choose Identity Protection PIN and Start (or Revisit.)
  • Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Or another way:

  • Open your return if not already open.  ("Take me to my return.")
  • Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS.
  • In the Tools window choose TOPIC SEARCH.
  • Enter IP PIN without quotes.
  • In the selection list highlight IP PIN and click GO.
  • Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

 

 

I corrected my return at 7:56pm and then I received a text message at 8:07 stating it was rejected again. However when I check my return status it says it is pending?

The e-file PIN is a self-selected 5 digit PIN that is used to e-file the tax return along with the 2021 AGI.

 

If you received a 6 digit Identity Protection PIN from the IRS because you reported some type of identity theft to the IRS then you also have to enter the IP PIN.

 

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question