I bought turbo tax online from Costco and my I pad...
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nessa1208
New Member

I bought turbo tax online from Costco and my I pad won’t download it

 
3 Replies
xmasbaby0
Level 15

I bought turbo tax online from Costco and my I pad won’t download it

The software you bought from Costco is desktop software.  You cannot use desktop software on an iPad.  Desktop software only works on a full PC or Mac.  Did you not read the system requirements?  See if you can return it to Costco.  If you only have an iPad then you could use online TurboTax.  But that License code does not work for online TT.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
sylvia mickens1
Returning Member

I bought turbo tax online from Costco and my I pad won’t download it

I have a pc. it still has last years turbo on it

Cass0317
Intuit Alumni

I bought turbo tax online from Costco and my I pad won’t download it

Please see the TurboTax FAQ below for troubleshooting installation:

Troubleshoot installation and running TurboTax for Windows

 

If you are running into specific errors or any other information that may help us assist you further, please reach out to us.

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