2013969
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I am trying to enter a 1099-MISC. I'm getting the error "Oops! It looks like you're entering your spouse's info." I can't proceed. This is a bug. What should I do?

I have tried to get on the phone with Intuit for two days now and they have called the wrong number, hung up on me, left me on hold for hours, the whole deal. I just want to get through but I don't want Turbotax to force me to say something that is false just to enter this info. Don't they have tech support?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Anonymous
Not applicable

I am trying to enter a 1099-MISC. I'm getting the error "Oops! It looks like you're entering your spouse's info." I can't proceed. This is a bug. What should I do?

Yes we do have tech support, through our contact us feature. While you wait to get in touch with us, try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together. You can also try starting over from scratch. See our FAQ on how you can Clear and start over.

 

 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question