I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

sladeksm · ‎February 25, 2025

xmasbaby0 · ‎February 25, 2025

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

TomK2023 · ‎February 25, 2025

See this TurboTax support FAQ for removing Live Assist: How do I remove TurboTax Live?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

Do you have an Intuit account?

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert