I already paid for my order to generate tax documents. I am being asked for my credit card information again to file. Has anyone seen this?

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When I click on "View Returns" for 2024 federal and CA returns, no info is generated. When I go to document, I only see my 2023 tax documents and prior.

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I already paid for my order to generate tax documents. I am being asked for my credit card information again to file. Has anyone seen this?

I already paid for my order to generate tax documents. I am being asked for my credit card information again to file. Has anyone seen this?

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I already paid for my order to generate tax documents. I am being asked for my credit card information again to file. Has anyone seen this?

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I already paid for my order to generate tax documents. I am being asked for my credit card information again to file. Has anyone seen this?

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