How to fix windows cannot find c:\program files (x86)\turbotax\deluxe2018\32bit\turbotax.exe make sure you typed the name correctly and then try again?

• Submit a question
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for
Did you mean:
New Member

# How to fix windows cannot find c:\program files (x86)\turbotax\deluxe2018\32bit\turbotax.exe make sure you typed the name correctly and then try again?

5 Replies
Level 15

Anonymous
Not applicable

Level 2

## How to fix windows cannot find c:\program files (x86)\turbotax\deluxe2018\32bit\turbotax.exe make sure you typed the name correctly and then try again?

Neither of those suggestions work. I followed all other troubleshooting steps.  I made sure Java & windows are up to date, cleared Java cache, deleted all prior turbotax software, restarted, then downloaded again, still doesn't work. I tried from CD and software download from online following each step. Still get same error.

Google Chrome, the latest version is already being used unless the icon is color coded and gives the update option. I cleared history and cache anyway, just to be sure.

I also forced 2019 turbotax software update, that didn't solve it either.

What I did notice is neither the CD or online download ask for the license code when installing. It's installing the software without it.

Level 2

## How to fix windows cannot find c:\program files (x86)\turbotax\deluxe2018\32bit\turbotax.exe make sure you typed the name correctly and then try again?

Yes, I followed all other troubleshooting steps.  I made sure Java & windows are up to date, cleared Java cache, deleted all prior turbotax software, restarted, then downloaded again, still doesn't work. I tried from CD and software download from online following each step. Still get same error.

Google Chrome, the latest version is already being used unless the icon is color coded and gives the update option. I cleared history and cache anyway, just to be sure.

I also forced 2019 turbotax software update, that didn't solve it either.

What I did notice is neither the CD or online download ask for the license code when installing. It's installing the software without it.

Level 3

## How to fix windows cannot find c:\program files (x86)\turbotax\deluxe2018\32bit\turbotax.exe make sure you typed the name correctly and then try again?

The errors are most commonly caused by corrupted or missing dynamic-link library (DLL) files.

These errors usually occur when a program mishandles the file during use. The problem happens within the Windows registry, where applications look up the location of DLLs they need.

You should forcefully uninstall and reinstall TurboTax here: