How to enter W2 info when worked in two states

[Dwink17]

box 15 has no state then says TOTAL STATE in the state id section and nothing in box 16 but it has tax with held but then my other section has the other proper state i worked in with state  and state id and total wages in 16 and tax with held but the other state is messed up

[NCperson]

why do you think the other state is 'messed up'? 

what are the two states we are dealing with? 

there should be two lines (one for each state) on the W-2 and the total of box 16 entries should match what is in box 1.   Please confirm that is true.

are there withholdings for each state? (and if you answer is no, are you absolutely sure your employer withheld taxes doe each state - some don't) Please confirm there are withholdings for each state.

Assuming nothing is 'messed up' Turbo Tax will handle this situation with no problem as long as you answer the questions correctly and key in the W-2 exactly as it is printed.   

[IsabellaG]

You will enter all of this on one W-2 in the federal section of TurboTax. Boxes 1-14 will be as they appear on your Federal W-2.  When you get to the state section (lines 15-17) first enter your home state information, then choose Add another row and add your second state information. Ignore the "TOTAL STATE" entries on the Federal W-2. See the screenshot.