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How to best use turbotax live help?

That feature is available during business hours.  Support opens at 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days. 

You appear to be using Live Deluxe.  The Live portion of your product allows you to contact an expert for Live tax help and return preparation help from a CPA/EA tax pro.   It also includes a final review of your return, which the tax pro will sign.

Live Deluxe is currently discounted at 89.99 for a Federal return and 39.99 for a state return.   If you choose to pay the fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

Here's more info:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live



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1 Reply

How to best use turbotax live help?

That feature is available during business hours.  Support opens at 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days. 

You appear to be using Live Deluxe.  The Live portion of your product allows you to contact an expert for Live tax help and return preparation help from a CPA/EA tax pro.   It also includes a final review of your return, which the tax pro will sign.

Live Deluxe is currently discounted at 89.99 for a Federal return and 39.99 for a state return.   If you choose to pay the fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

Here's more info:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live



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