turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill (OBBBA) on Jan 14! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mmcmss1
New Member

How do I stop automatic renewal of the product?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

How do I stop automatic renewal of the product?

See this TurboTax support FAQ for cancelling your Advantage subscription - https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription

How do I stop automatic renewal of the product?

That page says to hit the listed link and sign in, I do, but there is no Cancel Subscription, nor is there a Turbotax Advantage link in the right hand panel.  I guess I have to delete the entire account, rather than keep it for future use, but not auto-order the program?

How do I stop automatic renewal of the product?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

 

https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dimebox
New Member

How do I stop automatic renewal of the product?

Do not bother clicking this link.  It does not work.  I cannot find any solution on-line to cancel automatic renewal.

 

 

How do I stop automatic renewal of the product?

That link is over 5 years old.   

You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product.  Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.

 

How to cancel Turbo Tax Advantage

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your download, then submit an online refund request within 60 days of receiving your product.

 

If you still got charged after you cancelled you might have another account.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery

How do I stop automatic renewal of the product?

I've received an email about renewal of  my TT Windows 10 for $70.

I do not want to go to Windows 11.

Please cancel my TT renewal and put me down for TT Online.

How do I stop automatic renewal of the product?

How to Cancel my Advantage Account
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...


If you get charged for the Desktop program but can't install it, Turbo Tax has a special offer to move to the Online version. See info at the bottom of this Windows 10 End of Life article……
https://ttlc.intuit.com/community/articles/community-news-announcements/turbotax-windows-10-desktop-...

 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question