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everobert
New Member

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

 
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7 Replies
LinaJ2018
Intuit Alumni

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

To speak to one of our specialists, please contact 800-446-8848.

everobert
New Member

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

 The number works, but it is automated, too many questions, and have to wait for almost an hour. It is very frustrating!
LinaJ2018
Intuit Alumni

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

This is the peak !!  It might be faster for you to get an answer by posting your question here.  I meant to submit one to Answers Exchange.
everobert
New Member

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

I know this is the peak! Another problem is the hidden fees. At very start of my filling, it clearly says that STATE was included for $119.99, then ended being charge for the state for another $44.99, that is not right!!!
LinaJ2018
Intuit Alumni

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

What version did you purchase? online or desktop?

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

How do I speak to a person or at least get a live chat???

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

What version are you using?  The Free Edition does not have phone support so ask your questions here.

 

For paid versions, Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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