How do I get a service code for free filing of my taxes, due to my income. I signed onto the free version and now Turbo Tax wants to charge me

[JamikaLO]

Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction) and is free as long as you don't select any add-ons or upgrades. You can use this link to review fees and how to remove certain upgrades and fees. https://ttlc.intuit.com/replies/3300257

[ericandkatie2015]

how do iI get a code for my

taxes so I don.t have to pay uofront

[ericandkatie2015]

I have finished my taxes and I am owed money but I need a service code so I dont hsve to pay

[Critter-3]

@ericandkatie2015 

Ok ... did you log in on the IRS FREE FILE  site and choose the TT version but your income is too high to qualify for the FREE FILE program ? 

Or did you use the TT free option and you had to upgrade to deluxe for another non income related issue ?  

What is your AGI ?   Look at the form 1040 line 11?  

How do I preview my TurboTax Online return before filing?

You can view your entire return or just your 1040 form before you e-file:

1. Open or continue your return.
2. Select Tax Tools in the left menu (if you don't see this, select the menu icon in the upper-left corner).
3. With the Tax Tools menu open, you can then:
• Preview your entire return: Select Print Center and then Print, Save, or Preview This Year's Return (you may be asked to register or pay first).
• View only your 1040 form: Select Tools. Next, select View Tax Summary in the pop-up, then Preview my 1040 in the left menu.

[xmasbaby0]

@ericandkatie2015 Service codes are issued by customer support if there has been a problem that merits issuing a code.  They do not issue service codes just because you want a discount.

SERVICE CODE

https://ttlc.intuit.com/community/charges-and-fees/help/what-is-a-service-code/00/25646

We cannot tell what software  version you used.   

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez   If you started in the Free Edition and entered any data that required any of those three schedules, you have to upgrade to a paid version.   The Free Edition cannot be used for self-employment income, investment income, rental income or a student loan interest deduction,

https://www.irs.gov/forms-pubs/about-form-1040 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

• https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $60  State software $50

Or—-Use this IRS site for other ways to file for free

https://apps.irs.gov/app/freeFile/

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

• Remove Premium Services
• Remove MAX Defend & Restore
• Remove a state
• Remove PLUS Help & Support
• Remove Pay With Your Refund