You'll need to sign in or create an account to connect with an expert.
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?
If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
I need to talk to one of your Tax experts.
For information on how to connect with an expert in TurboTax Live for assistance, please visit the Help Article below. @geor664816
How do I connect with a tax expert in TurboTax Live?
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
jennyharkey
New Member
barbarella369
New Member
shaverfam
New Member
jamesstace05
New Member
LizaJane
Level 3