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jill34
New Member

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

I am in my TurboTax account and there is nothing that says 'messages'
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4 Replies
CatinaT1
Expert Alumni

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

Look in the top right hand corner for notifications.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

TT and Community are two different accounts. I missed it at first, but near the top of the screen are separate logins for TT and Community. Log into Community and you will see a message icon at the top right of your browser windoe. TT credentials work on Community for me.

Ronikk84
New Member

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

  • Hi, my name is Roni Kakou I was just wondering if my Income Tax or W-2 everything is going good. I need to submit any information. Is everything look good what’s the news please let me know
CatinaT1
Expert Alumni

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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