turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

anhmyle
Returning Member

How do I find a 2018 TurboTax product I bought in TurboTax

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
JeanneLO
Intuit Alumni

How do I find a 2018 TurboTax product I bought in TurboTax

@anhmyle  Are you searching for a Desktop product you previously purchased as a download with TurboTax or something else, please clarify.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
ERCASSEL
New Member

How do I find a 2018 TurboTax product I bought in TurboTax

I bought the 2018 product in 2018 ,  now need to find it to complete it

How do I find a 2018 TurboTax product I bought in TurboTax

@ERCASSEL What did you purchase--do you mean you purchased the CD/download or that you paid for online TurboTax?

 

 

If you paid for a download:

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

If you paid for 2018 online last year but did not finish preparing the 2018 return:

 

Online tax preparation and e-filing for 2018 returns is now permanently closed.  You had until midnight on Tuesday, October 15 to finish and attempt to e-file; if your e-file was rejected you had until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2018 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I find a 2018 TurboTax product I bought in TurboTax

I purchased a 2018 cd product and Irs has nothing on file . I completed and submitted it. And it was excepted. 

How do I find a 2018 TurboTax product I bought in TurboTax

And.......what is your question?   Does the IRS say that you owe tax due for 2018?   If they say you did not pay your tax due your only proof that you paid is your own bank or credit card record.   And if they want you to send in a copy, you can print a copy and mail it to them.   If you used the CD/download software the tax file is only on your own hard drive.   It is not stored online with TurboTax.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question