Solved: How do I clear my banking info that Turbo has stored for my account?
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New Member

How do I clear my banking info that Turbo has stored for my account?

 
1 Best answer

Accepted Solutions
Level 4

How do I clear my banking info that Turbo has stored for my account?

To clear your Banking Information, sign back into your account and click on the "File" tab. Continue through the "File" section until you get to the screen asking how you would like your refund, select "Direct Deposit", and then follow these steps:

  1. Ensure the box underneath the account info stating "I want my refund deposited into this account" is Unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info if you want your 2017 refund direct deposited.

If this doesn't help you clear out the stored account information, please comment below so I can assist you further.

View solution in original post

10 Replies
Level 4

How do I clear my banking info that Turbo has stored for my account?

To clear your Banking Information, sign back into your account and click on the "File" tab. Continue through the "File" section until you get to the screen asking how you would like your refund, select "Direct Deposit", and then follow these steps:

  1. Ensure the box underneath the account info stating "I want my refund deposited into this account" is Unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info if you want your 2017 refund direct deposited.

If this doesn't help you clear out the stored account information, please comment below so I can assist you further.

View solution in original post

New Member

How do I clear my banking info that Turbo has stored for my account?

I already filed and I don't see a file menu. So I'm still unsure how to clear banking info.
Level 4

How do I clear my banking info that Turbo has stored for my account?

Unfortunately, if you have already filed, you can't change the information that has already been sent.  I'm sorry, I didn't realize that you had already filed the return.
New Member

How do I clear my banking info that Turbo has stored for my account?

I don't want Turbo tax to retain my banking info. Many sites get hacked and I want to be able to clear the info after I file.
Level 4

How do I clear my banking info that Turbo has stored for my account?

I am checking on this for you.  I'll comment as soon as I know the answer (which may be tomorrow).
New Member

How do I clear my banking info that Turbo has stored for my account?

Thank you
Level 4

How do I clear my banking info that Turbo has stored for my account?

You will need to contact TurboTax support and speak to a support agent to get your online account deactivated.  Once you have a case number then use this TurboTax support FAQ

- <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2930711-account-deactivation-verify-your-identity">https://ttlc.in...>

See this TurboTax support FAQ for a contact link and hours of operation

- <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
New Member

How do I clear my banking info that Turbo has stored for my account?

I use Turbo Tax Deluxe locally. The uploaded information from previous tax returns has an incorrect bank account. How do I change the routing and account number?

New Member

How do I clear my banking info that Turbo has stored for my account?

I'm looking for information about my stimulus money. And if I will get anything.

Employee Tax Expert

How do I clear my banking info that Turbo has stored for my account?

https://www.irs.gov/coronavirus/economic-impact-payments

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