turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

youngal32
New Member

How do I clear my banking info that Turbo has stored for my account?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Rachel_W
Expert Alumni

How do I clear my banking info that Turbo has stored for my account?

To clear your Banking Information, sign back into your account and click on the "File" tab. Continue through the "File" section until you get to the screen asking how you would like your refund, select "Direct Deposit", and then follow these steps:

  1. Ensure the box underneath the account info stating "I want my refund deposited into this account" is Unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info if you want your 2017 refund direct deposited.

If this doesn't help you clear out the stored account information, please comment below so I can assist you further.

View solution in original post

10 Replies
Rachel_W
Expert Alumni

How do I clear my banking info that Turbo has stored for my account?

To clear your Banking Information, sign back into your account and click on the "File" tab. Continue through the "File" section until you get to the screen asking how you would like your refund, select "Direct Deposit", and then follow these steps:

  1. Ensure the box underneath the account info stating "I want my refund deposited into this account" is Unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info if you want your 2017 refund direct deposited.

If this doesn't help you clear out the stored account information, please comment below so I can assist you further.

youngal32
New Member

How do I clear my banking info that Turbo has stored for my account?

I already filed and I don't see a file menu. So I'm still unsure how to clear banking info.
Rachel_W
Expert Alumni

How do I clear my banking info that Turbo has stored for my account?

Unfortunately, if you have already filed, you can't change the information that has already been sent.  I'm sorry, I didn't realize that you had already filed the return.
youngal32
New Member

How do I clear my banking info that Turbo has stored for my account?

I don't want Turbo tax to retain my banking info. Many sites get hacked and I want to be able to clear the info after I file.
Rachel_W
Expert Alumni

How do I clear my banking info that Turbo has stored for my account?

I am checking on this for you.  I'll comment as soon as I know the answer (which may be tomorrow).
youngal32
New Member

How do I clear my banking info that Turbo has stored for my account?

Thank you
Rachel_W
Expert Alumni

How do I clear my banking info that Turbo has stored for my account?

You will need to contact TurboTax support and speak to a support agent to get your online account deactivated.  Once you have a case number then use this TurboTax support FAQ

- <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2930711-account-deactivation-verify-your-identity">https://ttlc.in...>

See this TurboTax support FAQ for a contact link and hours of operation

- <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>

How do I clear my banking info that Turbo has stored for my account?

I use Turbo Tax Deluxe locally. The uploaded information from previous tax returns has an incorrect bank account. How do I change the routing and account number?

How do I clear my banking info that Turbo has stored for my account?

I'm looking for information about my stimulus money. And if I will get anything.

CatinaT1
Employee Tax Expert

How do I clear my banking info that Turbo has stored for my account?

https://www.irs.gov/coronavirus/economic-impact-payments

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies