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ericaann98
New Member

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

 
7 Replies
Critter-3
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

Turbo Tax is not in the magazine subscription business ... sounds like you got scammed.  

 

 

mesquitebean
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

 I know this has come up in the past, but it's been a while since I've seen anyone ask about it.    Did you receive a survey and magazine offer when you finished filing online?  Was it a year or two ago or longer?   I believe that's handled by a third-party marketing company.

 

Phone TurboTax Support.   They may be able to tell you who the third-party company is that does that magazine marketing.

 

If you have any trouble getting info from Support, report back, and I'll see if a Moderator can help find any info.

 

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

VolvoGirl
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

I have an old note.  Might be from 2016......

If you ever see any customers asking for assistance with any of these survey issues you can refer them to help@bizrate.com

mesquitebean
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

@VolvoGirl    Thanks.  I knew there was a Lounge thread on it at one point in the past.

mesquitebean
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

Also, is your credit card being charged?   If so, there may be a charge description that lists the company and a phone number in your credit card online account. 

VolvoGirl
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

Don't know if these links will still work and I don't have access to the lounge anymore anyway.

 

Magazine subscripions and the BizRate Survey

Couple Lounge Posts Aug 2016

https://ttlc.intuit.com/lounge/2900792?jump_to=comment_5509830

 

https://ttlc.intuit.com/lounge/2805745

Critter-3
Level 15

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

@VolvoGirl   Lounge links not active.  

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