2818322
You'll need to sign in or create an account to connect with an expert.
The license code does not work to pay for online TurboTax. That code is only for the CD/download. You are not going to "log in" to a TurboTax account to prepare your tax return.
HOW TO DOWNLOAD FROM AMAZON
https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E
Then when you get the Desktop program installed and activated you will need to transfer from last year's online return.
If you used the online version last year and need to transfer your info to this year's Desktop version there are 2 ways depending on what you have.
1. If you saved the actual .tax2021 file (not just the pdf file) to your computer before online was shut down in Oct. then start a new return and the very first thing you do is Transfer from .tax file. You can only transfer at the very beginning. You should be able to download the .tax2021 file from Online. See this to download the .tax data file, the second section on how to get the data file from the prior year.
2. If you didn't save the .tax file to your computer or lost it, there is a way to do it by starting a 2022 return in the Online version, transfer to that and then continue in the desktop version. You won't have to pay for Online.
First transfer into the Online version
Then to switch to the Desktop program
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
prich10
New Member
VRobinson13
New Member
MikeH36
New Member
jc_hixon@juno.co
Level 2
Craigbug333
New Member