How can I fix an EIN? I am not seeing any options after I hit “fix” for my rejected refund. Any suggestions ?

[CatinaT1]

The IRS uses your prior year AGI to combat fraud. 

You can find your 2018 Adjusted Gross Income (AGI) by:

• Looking at line 7 on page 2 of your 2018 Form 1040; or
• You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you:

• Filed late last year after mid-November or your return was processed after that time—try entering 0.
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
• Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

Unfortunately, without the correct number, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return.

[cmariebarnes31]

No my issues was not resolved with TurboTax. 

[CatinaT1]

I'm sorry, I read your original post wrong as AGI and not EIN.  

There are separate EIN's for Federal and State.  I would double check that you are using the correct EIN for each field.

Here's how you can fix it:

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.

Additional reject instruction here.

[aheyward]

I just had to do this myself, I had a typo in entering the EIN on one of our W2's and my initial efile was rejected.  Go into check return status and follow the prompts. Eventually you should see all your W-2's listed, with their EINs, on a page.  Check each one against your actual W-2 to find the one with the problem.  Once you know which EIN is in error, go back to Personal, Income, then "I'll choose what I work on" then from the list that appears, click on "update" next to your W-2 income.  Go to the W-2 that has the problem by clicking "edit" then correct the EIN number.  Then step through review, file, etc. to re-file it.  I haven't got my response back from the IRS yet but hopefully this should take care of it for you.